Rapid Response Programme Recovery is an approach developed through multiple years of experience in recovering large, complex IT projects that have gone into code red (failing on multiple levels), primarily in the public sector.
Rapid Response has been used successfully to recover and stabilise projects where there are extensive project delivery delays, instability of delivered platform or high risk of overall project failure. The process follows a structured approach from initial rapid mobilisation, identifying key impact areas, tactical fix deployments and strategic solution implementations.
Very often we have seen a number of large, complex, technology programmes fail either immediately post deployment into the production environment or more often the delivery has been delayed or run into difficulties due to process, design, resource or testing issues.
This invariably leads to spiralling cost of the project as a direct impact of the delay, however reduced client confidence in the ability to deliver, coupled with low staff morale has caused my large projects to either be shelved or delivered through special measures.
Additionally, there is a risk of brand damage and possible litigation.
Taleos Consulting has worked on a number of large recovery projects and successfully converted them from “Code Red” to “Code Blue”.
As part of Rapid Response (Programme) Recovery, the Veritas Rapid Response Unit (RRU) focuses on people, processes and technology and is empowered to make decisions with limited governance though always under strict control of the RRU lead
The RRU itself is comprised of domain experts, who have extensive industry experience and previous knowledge of most known issues within their specialist domain
The RRU team works closely with work-stream owners, business users and technical delivery teams to ensure improvement and enhancements
The process follows a structured approach from initial rapid mobilisation, identifying key impact areas, tactical fix deployments and strategic solution implementations